Unit One Receiving Guests 1
Part One At the Airport 2
Part Two Reservation 10
Part Three Agenda 20
Part Four Business Dinner Party 30
Unit Two Business Negotiation 40
Part One Promotion of Products 41
Part Two Price and Payment 51
Part Three Packing 60
Part Four Shipment 69
Part Five Insurance 78
Unit Three Contract Fulfillment 87
Part One Signing a Contract 88
Part Two Opening the L/C 96
Part Three Shipping Arrangement 105
Part Four Covering Insurance 112
Unit Four Claim and Arbitration 119
Part One Complaints 120
Part Two Investigation and Compensation 127
Part Three Claims 135
Part Four Arbitration 142
Unit Five Sightseeing and Farewell 149
Part One Sightseeing 150
Part Two Farewell 158