Unit 1 Introduction of Business Letters 1
Case One 2
Case Two 6
Case Three 7
Case Four 8
Case Five 9
Unit 2 Establishment of Business Relations 16
Case One 17
Case Two 18
Unit 3 Enquiry ＆ Reply 26
Case One 27
Case Two 28
Unit 4 Firm Offer ＆ Non-firm Offer 36
Case One 37
Case Two 38
Unit 5 Counter Offer 45
Case One 46
Case Two 46
Case Three 47
Case Four 47
Unit 6 COnfirmation ＆ Acceptance 53
Case One 54
Case Two 55
Case Three 56
Case Four 56
Case Five 57
Unit 7 Terms of Payment 64
Case One 66
Case Two 66
Case Three 67
Case Four 69
Case Five 72
Case Six 72
Unit 8 Examination of Letter of Credit 81
Case One 83
Case Two 83
Case Three 84
Case Four 84
Unit 9 Packing ＆ Shipment 91
Case One 92
Case Two 92
Case Three 93
Case Four 94
Unit 10 Insurance 100
Case One 101
Case Two 102
Case Three 102
Case Four 103
Unit 11 Orders ＆ Contracts 110
Case One 111
Case Two 116
Unit 12 Complaints ＆ Claims 125
Case One 126
Case Two 126
Case Three 127
Case Four 127
Case Five 127
Keys to Exercises 133
Keys to Unit 1 133
Keys to Unit 2 134
Keys to Unit 3 137
Keys to Unit 4 140
Keys to Unit 5 141
Keys to Unit 6 142
Keys to Unit 7 145
Keys to Unit 8 146
Keys to Unit 9 148
Keys to Unit 10 150
Keys to Unit 11 152
Keys to Unit 12 155
附录 158
附录A PROMISSORY NOTE（本票） 158
附录B COMMERCIAL DRAFT（商业汇票） 158
附录C BANK DRAFT（银行汇票） 159
附录D INSPECTION CERTIFICATION（检验证书） 159
附录E BILL OF LADING（提单） 160
附录F SHIPPING NOTE（海运出口托运单） 161
附录G SHIPPING ORDER（装货单） 162
附录H PROFORMA INVOICE（形式发票） 162
附录I PACKING LIST（装箱单） 163
参考文献 164