Part One Introduction to English Business Let-ter Writing 1
Chapter Ⅰ Introduction to English Business Letter Writing 3
Section 1 The Structure and Layout of English Business Letter 4
Section 2 The Formats of English Business Letter 9
Section 3 The Principles of English Business Letter Writing 15
Section 4 Fax and E-mail 17
Exercises 19
Part Two Letters for International Trade 21
Chapter Ⅱ Establishing Business Relations 23
Section 1 Establishing Business Relations 24
Section 2 Status Enquiry(Credit) 31
Exercises 36
Chapter Ⅲ Enquiry,Offer,Counter-offer,Acceptance 39
Section 1 Enquiries 41
Section 2 Offer 49
Section 3 Counter-offer 59
Section 4 Acceptance 66
Exercises 72
Chapter Ⅳ Fulfilling Contracts 75
Section 1 Terms of Payment 76
Section 2 Shipment 79
Section 3 Insurance 82
Exercises 85
Chapter Ⅴ Complaints and Claims 87
Section 1 Complaints 88
Section 2 Claims 91
Exercises 94
Part Three Letters for International Finance 97
Chapter Ⅵ Letters Concerning Payment and Settlement Documents 99
Exercises 107
Chapter Ⅶ Remittance 109
Exercises 118
Chapter Ⅷ Documentary Collection 120
Exercises 126
Chapter Ⅸ The Opening and Advising of L/C 127
Exercises 133
Chapter Ⅹ Amendment,Cancellation,Reim-bursement and Discrepancy in L/C 134
Exercises 140
Chapter Ⅺ Letters in Different Banking Transactions 142
Exercises 146
参考答案Chapter Ⅰ Introduction to English Business Letter Writing 148
Chapter Ⅱ Establishing Business Relations 150
Chapter Ⅲ Enquiry,Offer,Counter-offer,Acceptance 152
Chapter Ⅳ Fulfilling Contracts 154
Chapter Ⅴ Complaints and Claims 154
Chapter Ⅵ Letters Concerning Payment and Settlement Documents 155
Chapter Ⅶ Remittance 156
Chapter Ⅷ Documentary Collection 156
Chapter Ⅸ The Opening and Advising of L/C 157
Chapter Ⅹ Amendment,Cancellation,Reim-bursement and Discrepancy in L/C 158
Chapter Ⅺ Letters in Different Banking Transactions 159
参考译文Chapter Ⅱ Establishing Business Relations 161
Chapter Ⅲ Enquiry,Offer,Counter-offer,Acceptance 162
Chapter Ⅳ Fulfilling Contracts 166
Chapter Ⅴ Complaints and Claims 168
Chapter Ⅵ Letters Concerning Payment and Settlement Documents 170
Chapter Ⅶ Remittance 171
Chapter Ⅷ Documentary Collection 173
Chapter Ⅸ The Opening and Advising of L/C 174
Chapter Ⅹ Amendment,Cancellation,Reimbursement and Discrepancy in L/C 176
Chapter Ⅺ Letters in Different Banking Transactions 178