Part Three Food and Beverage Department 餐饮部 1
Lead-in Reading 1
Unit 14 Reservation 预订业务 4
Unit 15 Breakfast 早餐 17
Unit 16 Taking Orders 点餐 28
Unit 17 Chinese Food 中餐菜点 40
Unit 18 The Bar 酒吧 53
Unit 19 Western Food 西餐菜点 67
Unit 20 Kitchen 厨房 79
Unit 21 Guest Complaints 客人投诉 89
Part Four Auxiliary Services and Management 其他服务与管理 101
Lead-in Reading 101
Unit 22 The Health Center 健身中心 103
Unit 23 The Shopping Center 购物中心 117
Unit 24 Hotel Management 酒店管理 130
Appendix 附录 145
Appendix 1 Tableware 基本餐具名称 145
Appendix 2 Condiments 调味品 146
Appendix 3 Familiar Vegetables，Fruit and Nuts 常见的蔬菜、水果及坚果 147
Appendix 4 Cooking Glossary 烹调术语 148
Appendix 5 Familiar Western Dishes 常见西餐菜名 149
Appendix 6 Selected Beverage Menu 精选酒水牌 152