Project One Writings for Internal Communications 1
Task One Notes 1
Task Two Notice of Meeting 7
Task Three Minutes of Meeting 14
Task Four Memos 24
Task Five Notices 33
Task Six E-mail 41
Task Seven Schedule&Itinerary 48
Task Eight Business Report 56
Project Two Ritual PR Writing 63
Task One Letters of application 63
Task Two Resume 70
Task Three Letters of Invitation 77
Task Four Letters of Congratulations 84
Task Five Letters of Thanks 91
Task Six Letters of Apology 96
Task Seven Name Card 102
Task Eight Welcome Speech 107
Project Three Foreign Trade Correspondence 114
Task One Written Business Communications 114
Task Two Establishing Business Relationship 125
Task Three Making Inquiries 131
Task Four Making Quotations/Offers 138
Task Five Making Counter-offers 145
Task Six Placing Orders 152
Task Seven Making Payment 160
Task Eight Packing 169
Task Nine Shipping 176
Task Ten Insurance 183
Task Eleven Complaints&Claims 190
Appendix 197
参考文献 204