1.In the Office(在办公室) 1
2.Document Processing：Petition(文书处理：上签呈) 7
3.Budget and Expenses(预算和费用) 19
4.Salaries and Allowances(薪水及津贴) 25
5.Interview for a job(求职面试) 35
6.Positions Available(Ⅰ)［招聘(Ⅰ)］ 47
7.Positions Available(Ⅱ)［招聘(Ⅱ)］ 57
8.Occupations(Ⅰ)［职业(Ⅰ)］ 65
9.Occupations(Ⅱ)［职业(Ⅱ)］ 71
10.Personnel of a Store(商店的人事) 77
11.Personnel Reshuffle(人事变动) 87
12.Finding an Agent(征代理商) 95
13.Sole Distribution(独家经销) 105
14.Discussion Between the Principal and the Prospective Agent(本店和代理店洽商) 109
15.Cooperative Plan in Manufacturing Autombile(合作制造汽车计划) 121
16.Buying an Automobile(购买汽车) 127
17.Enquiries about Financial Status(征问财务状况) 131
18.Enquiries about Merchandise(询问商品) 139
19.On Consignment(寄售) 153
20.Improving Poor Sales(改善不良销售状况) 161
21.Declining Requests for Lower Price(婉拒客户杀价) 173
22.Orders(订货) 183
23.Cancellation of Order(取消订单) 195
24.Fluctuating Prices(波动的价格) 205
25.Complaint about Late Delivery(不满延迟交货) 213
26.Complaint about Packing(不满包装) 223
27.Claim for Theft and Damage(窃盗与损害的索赔) 229
28.Complaint about Poor Quality(埋怨品质低劣) 239
29.Deferment of Payment(延后付款) 251
30.Invoicing(开发票) 261
31.Settlement of Accounts(Ⅰ)［结账(Ⅰ)］ 269
32.Settlement of Accounts(Ⅱ)［结账(Ⅱ)］ 275
33.Engagements(约会) 283