Part 1 Initial Contact第一次接触 2
1 Picking up a Buyer/接买主 2
2 From the Airport to the Hotel/从机场到旅馆 10
3 Meeting Arrangements/安排会面 18
4 A Call from a Buyer/买主来电话 26
5 A New Business Contact/见新客户 34
Part 2 Business Negotiation商务谈判 44
6 Describing Products/描述产品 44
7 Showroom Guide/参观展览室 52
8 Price Negotiation/价格谈判 60
9 Factory Tour(Ⅰ)/参观工厂(一) 68
10 Factory Tour(Ⅱ)/参观工厂(二) 76
Part 3 Nearing an Agreement达成协议 86
11 Terms of Payment/付款条件 86
12 Terms of Delivery/交货条件 94
13 Establishing an Agreement/订立契约 102
14 Shipment/装船 110
15 Claim Settlement/要求赔偿 118
Part 4 Entertaining a Buyer接待买主 128
16 A Business Lunch/商务午餐 128
17 At the Restaurant/在餐厅中 136
18 Going to a Bar/去酒吧 144
19 Shopping and Sightseeing/购物与观光 152
20 Dinner in an American Home/在美国人家中吃晚餐 160
21 Attending a Party/参加宴会 168
22 Making an Appointment/订约会 178
Part 5 Going Overseas海外出差 178
23 At the Airport/在机场 186
24 Using Public Transportation/使用大众交通工具 194
25 Checking into a Hotel/投宿旅馆 202
26 Staying at a Hotel/住在旅馆 210
27 A Business Call/商务电话 218
28 Making an International Call/打国际电话 226
29 Making Airline Travel Arrangements/安排航空旅行 234
30 At an Emergency/紧急情况 242