Chapter 1 At the Airport 2
Module 1 Airport Information 2
Module 2 Buying the Ticket 10
Module 3 Checking In 18
Module 4 Airport Security 29
Module 5 Departure Lounge with Announcements 38
Chapter 2 In the Cabin 48
Module 1 Before Take-Off 48
Module 2 Special Service 57
Module 3 Catering Service 63
Module 4 Entertainment and Relaxation 72
Module 5 Safety and Emergency 79
Module 6 Medical Service 88
Module 7 Duty-Free Sales 96
Module 8 Before Arrival 104
Chapter 3 Arriving at the Airport 114
Module 1 Customs and Immigration 114
Module 2 Baggage Claim 123
Module 3 Baggage Lost 131
Module 4 Airport Transfer 136
Chapter 4 Interview 144
Module 1 How to Prepare Job Interview 144
Module 2 Introduce Yourself 150
Module 3 Job Interview 156
Module 4 Flight Attendant Interviews 164