PART Ⅰ Staffing 人员管理 2
Unit 1 Help Your People Look for a New Job—Are You Ready? 2
Unit 2 New Way to Spot the Candidates 11
Unit 3 How to Make an Interview Effective? 17
Unit 4 Retention from the First Day 28
PART Ⅱ Compensation＆Benefits 薪酬与福利 38
Unit 5 A General Compensation Structure 38
Unit 6 Intangible Reward 47
PART Ⅲ Performance Management 绩效管理 56
Unit 7 Implement a Successful Performance Management Process 56
Unit 8 What Should We Appraise? 66
Unit 9 Make 360-degree Feedback More Effective 74
PART Ⅳ Training Management 培训管理 84
Unit 10 To Start with Competency Modeling 84
Unit 11 Implementing the Four Levels Training Evaluation 94
PART Ⅴ Personal Development 个人发展 104
Unit 12 Three Steps to Personal Career Development 104
Unit 13 Lucky George-A Typical Talent Development Program 113
Unit 14 Leadership Development Approaches 120
Unit 15 Identify the Right Leadership 129
PART Ⅵ Organizational Development 组织发展 140
Unit 16 OD Basis 140
Unit 17 Employee Engagement 150
Unit 18 Succession Planning 159
Appendix 1 Glossary 167
词汇表 188
Appendix 2 Reference Translation for Texts 188
课文参考译文 230
References 230