Chapter Ⅰ Layout of a Business Letter 1
Chapter Ⅱ ESTABLISHMENT OF BUSINESS RELATIONS 7
Lesson One Self-Introduction 9
Lesson Two Request for the Establishment of Business Relations 14
(A)A Letter from an Importer 14
(B)A Reply to the Above 15
Lesson Three Credit Enquiries 19
Skill Training for the Establishment of Business Relations 22
Chapter Ⅲ ENQUIRIES,OFFERS AND COUNTER-OFFERS 24
Lesson Four (A)A General Enquiry for Wool Material 27
(B)A Reply to the Above 28
Lesson Five A Specific Enquiry 32
Lesson Six A Non-Firm Offer 36
Lesson Seven A Counter-Offer 41
Skill Training for Enquiries,Offers and Counter-Offers 46
Chapter Ⅳ CONCLUSION OF BUSINESS 51
Lesson Eight An Order 52
Lesson Nine (A)A Repeat Order 56
(B)Declining a Repeat Order 57
Lesson Ten (A)Sending a Sales Confirmation 60
(B)A Counter-Signature Letter 61
Skill Training for the Conclusion of Business 68
Chapter Ⅴ PAYMENT 76
Lesson Eleven Asking for D/P 78
Lesson Twelve Declining D/A 81
Lesson Thirteen (A)Modifying Terms of Payment 85
(B)A Reply 86
Skill Training for Payment 88
Chapter Ⅵ Establishment of,Extension of and Amendment to L/C 94
Lesson Fourteen (A)Urging the Establishment of L/C 96
(B)A Reply 97
Lesson Fifteen Asking for the Extension of L/C 101
Lesson Sixteen Asking for L/C Amendment(1) 105
Lesson Seventeen Asking for L/C Amendment(2) 110
Skill Training for the Establishment of,Extension of and Amendment to L/C 113
Chapter Ⅶ Shipment 116
Lesson Eighteen (A)Urging Shipment(1) 117
(B)A Reply(1) 117
(C)Urging Shipment(2) 118
(D)A Reply(2) 119
Lesson Nineteen (A)Asking for Transshipment and Partial Shipment 123
(B)A Reply 124
Lesson Twenty Information on Container Service 126
Letter(A) 126
Letter(B) 126
Skill Training for Shipment 131
Chapter Ⅷ Packing 137
Lesson Twenty-One Packing Requirement 140
Lesson Twenty-Two Inner Packing 143
Lesson Twenty-Three Outer Packing 146
Skill Training for Packing 148
Chapter Ⅸ Insurance 153
Lesson Twenty-Four Asking for CFR Terms 154
Lesson Twenty-Five Asking the Seller to Cover Insurance 159
Lesson Twenty-Six Insurance Clause 163
Skill Training for Insurance 166
Chapter Ⅹ Complaints and Claims 173
Lesson Twenty-Seven Complaints of Wrong Goods Delivery 175
Lesson Twenty-Eight (A)Claim for Short Weight 179
(B)A Reply—Settlement of the Claim 180
Lesson Twenty-Nine (A)Claim for Improper Packing 185
(B)Declining the Claim 186
Skill Training for Complaints and Claims 189
Chapter Ⅺ Agency 192
Lesson Thirty (A)Asking for Sole Agency 194
(B)An Unfavorable Reply 195
Lesson Thirty-One A Favorable Reply to the Request for Sole Agency 199
Lesson Thirty-Two Sole Agency Agreement 202
Skill Training for Agency 206
Chapter Ⅻ Other International Business Activities 212
Lesson Thirty-Three Joint Venture 213
Lesson Thirty-Four Compensation Trade 216
Lesson Thirty-Five Investment in China 219
(A)Inquiring about Preferential Treatment 219
(B)A Reply 219
Lesson Thirty-Six Bidding 225
Skill Training for Other International Business Activities 228
Appendixes 230
Fax 230
E-mail 231
Telex 231
Vocabulary 235
参考书目 249