第一篇 函电写作基础（Back to Basics） 1
Chapter 1 Layout of a Business Letter 3
Chapter 2 E-mail and Fax 19
第二篇 函电写作（Business Writing） 33
Chapter 3 Business Negotiation 35
Module 1 Establishment of Business Relations 35
Module 2 Enquiries 45
Module 3 Offers 55
Module 4 Counter Offers 66
Module 5 Sending Samples 77
Chapter 4 Signing Contract 88
Module 1 Purchase Order 88
Module 2 Sending and Returning the Sales Contract 100
Chapter 5 Execution of Contract 116
Module 1 Establishment of L/C 116
Module 2 Amendment to L/C 128
Module 3 Packing 139
Module 4 Insurance 150
Module 5 Urging Shipment 160
Chapter 6 Claim and Settlement 171
Module 1 Claim 171
Module 2 Settlement 182
附录一 常用外贸单据 192
附录二 世界各国主要港口 205
Reference 213