Part 1 Letters 1
Letter 1 Business Setup 1
Letter 2 Marketing the Refractory Materials 11
Letter 3 Marketing the Chinese Materials 17
Letter 4 Potential of the Chinese Materials 24
Letter 5 Bauxite and Magnesite 29
Letter 6 Potential Cooperation 38
Letter 7 Top Decision Making 48
Letter 8 Sample of Magnesite 54
Letter 9 Test Result of the Sample 58
Letter 10 Quotation 63
Letter 11 Counter Offer 67
Letter 12 Urging Reply 71
Letter 13 Reconfirmation 72
Letter 14 Concluding a Sales Confirmation 75
Letter 15 Opening an L/C 82
Letter 16 Suspending an S/C 87
Letter 17 Complaining 88
Letter 18 Reinstatement 93
Letter 19 Signing a Contract 95
Letter 20 L/C Clauses 101
Letter 21 L/C Amendment 109
Letter 22 Particulars 114
Letter 23 Vessel Clauses 123
Letter 24 Shipping Advise 136
Letter 25 Factoring 139
Letter 26 L/C Collection 143
Letter 27 Quality Claim 148
Letter 28 Rejection of Claim 152
Letter 29 Resolution of Claim 157
Letter 30 MFN for P.R. of China 161
Letter 31 China's Award into MFN 164
Letter 32 Tendering 167
Letter 33 Tender Bid Form 168
Letter 34 Guarantee Letter 170
Letter 35 Statement Concerning Qualification 172
Letter 36 Power of Attorney 173
Letter 37 Credit Report 174
Letter 38 Introduction 175
Part 2 Resumes 177
Resume 1 Olga Belorusets 177
Resume 2 James William 180
Resume 3 Steve Nunley 184
Resume 4 Emmy Liu 187
Resume 5 John Jacobson 191
Resume 6 Jeffrey Brown 197
Resume 7 Lars Gilstrom 200
Resume 8 James Hamilton 202
Resume 9 Byron Feng Xiao 205
Resume 10 George Stults 209
Part 3 How to Write a Letter ＆ a Resume 213
A Tip to Compose a Letter 213
A Tip to Write a Resume 228
Part 4 Supplement 240
Solutions ＆ Keys of Part 1 240
Referenee Books 279