Unit 1 What Is Tourism? 1
Unit 2 How to Be a Good Tour Guide? 9
Unit 3 Tourism Information 17
Unit 4 Booking Service 24
Unit 5 Sales and Promotion(Ⅰ) 32
Unit 6 Sales and Promotion(Ⅱ) 40
Unit 7 Seeing in the Tourists 48
Unit 8 Checking-in at the Hotel 56
Unit 9 Sightseeing in the Fairyland 65
Unit 10 Seeing Is Believing 73
Unit 11 Dining in China 80
Unit 12 Entertainment 88
Unit 13 Shopping 97
Unit 14 Seeing Off the Guests 105
Unit 15 Outbound Travel(Ⅰ) 114
Unit 16 Outbound Travel(Ⅱ) 122
Unit 17 Settling Complaints 129