Series 1 History of Founder Limited 1
Act 1 Introduction of the Management Team 3
Act 2 Interview 5
Act 3 Evolution of Property Management 9
Series 2 Organization of Founder Limited 15
Act 4 Meeting Her Potential Boss 17
Act 5 Positions in Founder Limited 19
Series 3 Relations with the Owner 27
Act 6 Lily's First Workday 29
Act 7 A Referee Between Buyer and Seller 32
Series 4 Finding a Tenant Who Will Pay on Time 37
Act 8 Second Workday in the Business Department 39
Act 9 The Relationship Between the Property Manager and the Tenant 42
Series 5 Some Specific Advice on Dealing with Tenants 47
Act 10 Asking for Advice 49
Act 11 Dealing with the Angry Caller 53
Series 6 Leases 59
Act 12 In the Leasing Department 61
Act 13 Rights and Responsibilities of Lessees and Lessors 65
Act 14 A Case to Remember 69
Series 7 Contract 71
Act 15 Elements for a Valid Contract 73
Act 16 Rights and Responsibilities of Lessees and Lessors 76
Act 17 Sally's Story 80
Series 8 Collecting the Rent 81
Act 18 Thomas'Headache 83
Act 19 Rent Collecting 86
Act 20 A Run-away Tenant 91
Series 9 Maintenance 93
Act 21 Maintenance Department 95
Act 22 Who Is Responsible for the Repairs 97
Act 23 Maintain the Lawn in Good Condition 100
Series 10 Commercial Property 103
Act 24 Buildings Features 105
Act 25 Suite Options 106
Act 26 Office Properties 108
Appendix Ⅰ Supplementary Reading 111
Appendix Ⅱ Tapescripts 132
Appendix Ⅲ Key for Reference 148