Unit One A Workday in the Office 1
Unit Two Office Arrangements 8
Unit Three Mails 13
Unit Four Receiving and Giving Orders 19
Unit Five Receiving Visitors 27
Unit Six Making an Appointment 32
Unit Seven Travel Affairs 38
Unit Eight Activities 43
Unit Nine Meetings 49
Unit Ten Notice 54
Unit Eleven Financial Affairs 58
Unit Twelve Settling Controversies 63
附录1 常见职务、职位英文译名 69
附录2 词汇总表 71