CONTENTS 1
Lesson 1
1．Meeting a Trade Delegation from a Third World Country 1
2．Establishing Business Relations 12
3．A General Business Talk 22
4．A Preliminary Talk with a New Customer 32
5．Inquiry and Offer 41
6．Shortage of Supply 52
7．Price Haggling 63
8．On Discount 74
9．On Payment Terms（1） 84
10．On Payment Terms（2） 93
11．On Packing and Labelling 102
12．Delivery Shipment 117
13．Chartering and Loading 127
14．A General Talk on Transportation 138
15．A Talk on Insurance 148
16．Negotiating a Contract 158
17．Signing a Contract 167
18．Price Haggling on Import and Export 175
19．An Import Transaction on Deferred Payment 189
20．An Import Transaction on After-sales Service 202
21．On Settling a Claim 213
22．A Claim Case on Quality Deterioration 226
23．On Quality and Inspection 239
24．On Agency Agreement and Distributorship 249
25．On Joint Venture 267
26．On Compensation Trade 288
27．Absorption of Foreign Capital 305
28．Technology Transfer 319
29．Processing and Assembling Trade 340
30．Promoting Sales on a New Market 352