Chapter One Business Letters 1
Section One Background Knowledge 1
Section Two Useful Words and Sentence Pattems 3
Section Three Exercise 5
Chapter Two EstabLishing Business Relations 9
Section One Background Knowledge 9
Section Two Useful Words and Sentence Pattems 10
Section Three Exercise 12
Chapter Three Enquiries 24
Section One Background Knowledge 24
Section Two Useful Words and Sentence Pattems 25
Section Three Exercise 28
Chapter Four Offer 38
Section one Background Knowledge 38
Section Two Useful Words and Sentence Pattems 41
Section Three Exercise 43
Chapter Five Counter-Offer 54
Section One Background Knowledge 54
Section Two Useful Sentences 55
Section Three Exercise 56
Chapter Six Conclusion of Business 71
Section One Background Knowledge 71
Section Two Useful Words and Sentence Pattems 72
Section Three Exercise 73
Chapter Seven Terms of Payment 86
Section one Background Knowledge 86
Section Two Useful Sentence Pattems 87
Section Three Exercise 88
Chapter Eight Establishment of L/C and Amendment 99
Section One Background Knowledge 99
Section Two Useful Words,Phrases and Sentence Pattems 100
Section Three Exercise 101
Chapter Nine Packing,Shipping Mark and Shipment 114
Section one Background Knowledge 114
Section Two Useful Words and Sentence Pattems 116
Section Three Exercise 117
Chapter Ten Insurance and Shipment 131
Section One Background Knowledge 131
Section Two Useful Words and Sentence Pattems 131
Section Three Exercise 133
Chapter Eleven Agency 143
Section One Background Knowledge 143
Section Two Useful Sentence Pattems 144
Section Three Exercise 145
Chapter Twelve Complaints and Claims 154
Section One Background Knowledge 154
Section Two Useful Words and Sentence Pattems 155
Section Three Exercise 157
Chapter Thirteen Invitation for Bids and Bid 169
Section One Background Knowledge 169
Section Two Useful Words and Sentence Pattems 171
Section Three Exercise 172
Chapter Fourteen International Business Contract in Writing 181
Section One Background Knowledge 181
Section Two Useful Words and Sentence Pattems 182
Section Three Exercise 184
Chapter Fifteen Agreements and Contracts 194
Section One Background Knowledge 194
Section Two Useful Words and Sentence Pattems 194
Section Three Exercise 196
Chapter Sixteen Other Letter Writing 205
Section One Background Knowledge 205
Section Two Useful Words and Sentence Pattems 205
Section Three Exercise 206
Chapter Seventeen Job-Application Writing in English 215
Section One Background Knowledge 215
Section Two Useful Words and Sentence Patterns 218
Section Three Exercise 220
Appendix One Keys to the Exercises 230
Appendix Two Test Papers and the Keys 339
Section A Test Papers 339
Section B Keys to Test Papers 350
Appendix Three Final Exam Banks and the Keys 360
Section A Final Test Papers 360
Section B Keys to Final Test Papers 373