Part A Position Descriptions 3
Subject One Duties & Responsibilities 3
Module 1 Bar Server Duties 3
Module 2 Bartender Duties 5
Module 3 Bar Manager Duties 7
Learning More 9
Students'Activities 11
Subject Two Personal Qualities 13
Module 1 Bar Server Qualities 13
Module 2 Bartender Qualities 15
Module 3 Bar Manager Qualities 17
Learning More 19
Students'Activities 21
Part B Basic Knowledge 25
Subject One Introduction 25
Module 1 Basics of Beverage 25
Module 2 Basics of Bar 28
Learning More 29
Students'Activities 30
Subject Two Knowledge of Beverage 33
Module 1 Aperitif 34
Module 2 Wine 35
Module 3 Champagne 37
Module 4 Digestif 39
Module 5 Beer 41
Module 6 Cocktail 43
Module 7 Coffee 46
Learning More 48
Students'Activities 50
Part C Bar Service 53
Subject One Bar Preparation 53
Module 1 Bar Machines 54
Module 2 Bartender Tools 56
Module 3 Glassware 59
Module 4 Cleaning Glassware 62
Module 5 Opening Tasks 63
Learning More 65
Students'Activities 65
Subject Two Bar Service 67
Module 1 Taking Order 67
Module 2 Beer Service 69
Module 3 Wine Service 71
Module 4 Champagne Service 73
Module 5 Coffee Service 74
Module 6 Payment Service 76
Module 7 Handling Complaints 77
Learning More 79
Students'Activities 81
Part D Bartender Skills 85
Subject One Cutting & Preparing Garnishes 85
Module 1 Orange Garnishes 86
Module 2 Lime Garnishes 88
Module 3 Pineapple Garnishes 90
Module 4 Lemon Garnishes 92
Module 5 Flavor Rims 93
Learning More 95
Students'Activities 98
Subject Two Mixing Cocktails 99
Module 1 Blending 100
Module 2 Stirring 104
Module 3 Shaking 107
Module 4 Layering 112
Learning More 116
Students'Activities 116
Vocabulary 119
References 132