Ⅰ． Letters of Application 1
Ⅱ． Letters of Appreciation 13
Ⅲ． Letters of Apology 20
Ⅳ． Letters of Claim and Adjustment 25
Ⅴ． Letters of Collection 36
Ⅵ． Letters of Condolence 42
Ⅶ． Letters of Congratulation 48
Ⅷ． Letters of Greeting 53
Ⅸ． Letters of Inquiry and Information 56
Ⅹ． Letters of Introduction 62
Ⅺ． Letters of Order and Acknowledgment 66
Ⅻ． Letters of Recommendation 81
ⅩⅢ． Letters of Remittance 87
ⅩⅣ． Letters of Resignation 92
ⅩⅤ． Letters Accompanying Presents 96
ⅩⅥ． Invitations and Replies 101
ⅩⅦ． Business Notices 110
ⅩⅧ． Certificates and Testimonials 115
ⅩⅨ． Promissory Notes 118
ⅩⅩ． Requests and Replies 120
ⅩⅪ． Family Correspondence 123
ⅩⅩⅡ． Official Correspondence 128
ⅩⅩⅢ． Appropriate Beginnings in Reply to Letters Received 134
ⅩⅩⅣ． Expressions Suitable for Closing Letters 136
ⅩⅩⅤ． Abbreviations, Signs, and Contractions Fre-quently in Use in Commercial Correspond-ence 139