Unit 1 Venue Selection 1
Fun start 1
Selected article reading 1
Situation tasks 2
Further practice 8
Supplementary industry info 9
Unit 2 Written Materials 12
Fun start 12
Selected article reading 12
Situation tasks 13
Further practice 17
Supplementary industry info 18
Unit 3 Promotion & Marketing 20
Fun start 20
Selected article reading 20
Situation tasks 21
Further practice 26
Supplementary industry info 27
Unit 4 Reservation 28
Fun start 28
Selected article reading 28
Situation tasks 29
Further practice 36
Supplementary industry info 37
Unit 5 Registration & Reception 38
Fun start 38
Selected article reading 38
Situation tasks 39
Further practice 43
Supplementary industry info 44
Unit 6 Scene Service 45
Fun start 45
Selected article reading 45
Situation tasks 46
Further practice 50
Supplementary industry info 51
Unit 7 Food & Beverage 53
Fun start 53
Selected article reading 53
Situation tasks 54
Further practice 58
Supplementary industry info 59
Unit 8 Social & Communication Activities 61
Fun start 61
Selected article reading 61
Situation tasks 62
Further practice 67
Supplementary industry info 67
Unit 9 Volunteer 69
Fun start 69
Selected article reading 69
Situation tasks 71
Further practice 75
Supplementary industry info 76
Unit 10 Travel 78
Fun start 78
Selected article reading 78
Situation tasks 79
Further practice 83
Supplementary industry info 83
Unit 11 Evaluation 85
Fun start 85
Selected article reading 85
Situation tasks 86
Further practice 90
Supplementary industry info 91
Appendix 93
Appendix A:Frequently used event English 93
Appendix B:Everyday English 109