总序 1
前言 1
Unit One Elements of Business Letter Writing 1
Unit Two Establishing Business Relations 13
Unit Three Inquiry and Offer 23
Unit Four Price 36
Unit Five Acceptance and Order 48
Unit Six Payment 62
Unit Seven Shipment and Delivery 78
Unit Eight Contract and Confirmation 91
Unit Nine Insurance 102
Unit Ten Claim and Arbitration 115
Unit Eleven Agency 137
Unit Twelve Joint Venture 147
Unit Thirteen Invitation for Bid and Bid 156
Unit Fourteen Technology Transfer 170
Unit Fifteen Telex,E-Mail and Fax 182
Appendices 197
Tapescript of the Dialogues 216
Key to the Exercises 240