Unit 1 Preflight B riefing 1
Unit 2 Preflight Check 7
Unit 3 Boarding ＆ Greetings 13
Unit 4 Before Take-off Ⅰ 19
Unit 5 Before Take-off Ⅱ 26
Unit 6 Before Take-off Ⅲ 32
Unit 7 Passenger Comfort 39
Unit 8 Beverage Service 46
Unit 9 Meal Service Ⅰ 53
Unit 10 Meal Service Ⅱ 60
Unit 11 Entertainment Service 67
Unit 12 Duty-free Sales 74
Unit 13 First Aid 81
Unit 14 Safety ＆ Emergency Ⅰ 88
Unit 15 Safety ＆ Emergency Ⅱ 94
Unit 16 Delay 101
Unit 17 Diversion ＆ Transfer 108
Unit 18 Turbulence 115
Unit 19 Enquiries Ⅰ 122
Unit 20 Enquiries Ⅱ 128
Unit 21 Pre-landing Check 135
Unit 22 After Landing 142
单元练习参考答案 148