Part Ⅰ ChinaSourcing:Macro Level Study 3
Chapter 1 Analysis of Global Service Outsourcing Market 3
1.1 Service Globalization and Outsourcing 3
1.2 Global Outsourcing Market and Forecast 5
1.3 R＆D Globalization and Opportunities in China 8
1.4 IT Services Market of United States and Japan 12
1.5 Major Outsourcing Destinations Overview 19
Chapter 2 From"Made in China"to"ChinaSourcing" 32
2.1 Economic Globalization Promotes the Transfermation of Manufacturing Industry 33
2.2 Technology Development Drives Service Transfer 34
2.3 The National Vision of Service Outsourcing Industry 35
2.4 Service Outsourcing Promotes Economic Transformation 38
Chapter 3 Comparative Analysis of China and Other Major Service Outsourcing Destinations 40
3.1 Overall Analysis and Comparison 41
3.2 Human Resources Comparison 43
3.3 Infrastructure Comparison 45
3.4 Business Environment Comparison 47
3.5 Cultural Differences 49
Chapter 4 Profile of China's Service Outsourcing Industry 52
4.1 Overview ofChina's Service Outsourcing History 52
4.2 Types ofChina's Service Outsourcing Companies 54
4.3 China's Service Outsourcing Types and Regional Distribution 62
4.4 Vendors in China's Service Outsourcing Industry 67
Chapter 5 China's Service Outsourcing Industry Policy Analysis 69
5.1 National Service Outsourcing Industry Policy Overview 69
5.2 Incentive Policy Comparison between 21 Service Outsourcing Model Cities 72
Part Ⅱ ChinaSourcing:from a Regional Perspective 79
Chapter 6 The Bohai Economic Rim(BER) 79
6.1 Beijing 80
6.2 Tianjin 86
6.3 Dalian 93
6.4 Jinan 99
6.5 Harbin 105
6.6 Daqing 110
Chapter 7 The Yangtze River Delta(YRD) 115
7.1 Shanghai 115
7.2 Nanjing 121
7.3 Wuxi 127
7.4 Hangzhou 133
7.5 Suzhou 139
Chapter 8 Pearl River Delta(PRD) 145
8.1 Shenzhen 145
8.2 Guangzhou 150
8.3 Xiamen 156
Chapter 9 Central and Western Regions 161
9.1 Wuhan 162
9.2 Chengdu 167
9.3 Xi'an 172
9.4 Nanchang 177
9.5 Hefei 182
9.6 Changsha 188
9.7 Chongqing 194
Chapter 10 Study on the Location Advantages and Division of Labour of the China Service Outsourcing Model Cities 200
10.1 A Theoretical Inquiry of the Location Advantages of the Model Cities 203
10.2 The Empirical Analysis of the Location Advantage of the Model Cities 206
10.3 Conclusions and Recommendations 216
Part Ⅲ ChinaSourcing:the Study on Vendors 221
Chapter 11 Business Model and Roadmap of Outsourcing Industry of China 221
11.1 Definition of Service Outsourcing and Offshore Outsourcing 222
11.2 Type of Service Outsourcing Business Model 223
11.3 The Evolving Business Models of Service Outsourcing 226
11.4 Growth of Local Service Outsourcing Providers 229
Chapter 12 Definition of High,Middle and Low-End in Outsourcing Services and the Position of Chinese Vendors 234
12.1 Division by Commercialization 235
12.2 Division by the Value Chain 237
12.3 Division by Price and Ability 238
12.4 Division by Closeness to End Clients 239
12.5 Classification of High,Middle and Low-End Services in Outsourcing 240
12.6 Position of Chinese Vendors 241
Chapter 13 Evaluation Criteria of Outsourcing Providers and Opportunities for China's Vendors 255
13.1 The Evaluation Process of Service Outsourcing Providers 256
13.2 Advantages and Disadvantages in China's Service Outsourcing 257
13.3 Opportunities for China's Service Outsourcing Business 259
Chapter 14 Key Capabilities for Chinese Software Services Vendors in IT Offshore Outsourcing 267
14.1 Theoretical Background 268
14.2 Research Model Development 272
14.3 Data Collection 274
14.4 Empirical Results and Discussion 275
14.5 Proposed Future Research 276