Contents 1
目录 1
第一章 商业书信的不同风格和特殊格式(The Different Style and the Special Forms of Business Letters) 1
信头(The Heading) 4
信内地址(The Inside Address) 5
称呼(The Salutation) 7
信文(The Body of the Letter) 9
结束语(The Complimentary Close) 10
第二章 建立贸易关系书信(Letters of Establishing Business Relations) 18
Model 1 从商务参赞处(外国驻我国)获得信息建立贸易关系(Establishing Business Relations Through Commercial Counsellor s Office) 19
Model 2 同意建立贸易关系(Agreeing to Establish Business Relations) 21
Model 3 经介绍建立贸易关系(Establishing Business Relations by Introduction) 22
Model 4 回复信(A Letter in Reply) 23
Notes 23
Reference Expressions 27
Exercises 30
询盘(Inquiries) 34
第三章 询盘信与报盘信(Letters of Inquiries and Offers) 34
Model 1 索取价格单和样品(Asking for Pricelist and Samples) 37
Model 2 关于工艺品的询盘信(An Inquiry for Art and Craft) 38
Model 3 关于收录机的一份询盘传真(A Fax Inquiry for Tape Recorder) 39
Notes 40
Reference Expressions 49
报盘与报价(Offers and Quotations) 52
Model 4 关于工艺品的报盘信(An Offer for Art and Craft) 55
Model 5 虚盘报价信(Making a Non-firm Offer) 56
Model 6 实盘报价信(Making a Firm Offer) 57
Model 7 因缺货无法寄样(Failing to Send Samples for Short of Supply) 58
还盘(Counter-offer) 59
Model 8 要求修改报盘(Asking for Amendment to an Offer) 61
Model 9 拒绝还盘(Declining a Counter-offer) 62
Notes 63
Reference Expressions 68
Exercises 73
第四章 订货与确认信件(Letters of Order and Confirmation) 80
寄函订货(2)(Order by Letters) 83
Model 1 寄函订货(1)(Order by Letters) 83
Model 2 确认订货(Order Confirmed) 84
Model 3 续订(Repeat Order) 85
Model 4 取消订货(Cancelling an Order) 86
Model 5 寄送销售确认书(Sending Sales Confirmation) 87
Model 6 寄还销售确认书(Returning Sales Confirmation) 88
Notes 88
Reference Expressions 93
Exercises 97
第五章 关于资信调查(On Credit Information) 102
Model 1 要求填写信用申请书(Asking Customers to Fill in the Credit-application) 104
Model 2 查询信用情况(Asking for Credit Standing) 105
Model 3 信用良好的报告(Favourable References on Credit Standing) 106
Model 4 资信不良的报告(Unfavourable References on Credit Standing) 107
Notes 107
Reference Expressions 109
第六章 关于形式发票(On Proforma Invoice) 111
Model 1 索取形式发票(Requesting Proforma Invoice) 112
Model 2 寄送形式发票(Sending Proforma Invoice) 113
Notes 114
Exercises 116
第七章 关于代理(On Agencies) 122
Model l 申请代理(Applying for Agency) 125
Model 2 关于指定代理商(On Appointing an Agency) 126
Model 3 一个肯定的回复(A Favourable Reply) 127
Model 4 关于代理协议条款(On Terms of the Agency Agreement) 128
Notes 129
Exercises 134
第八章 信用证(Letter of Credit) 138
催证(Rushing Establishment of L/C) 140
Model 1 催开信用证(Urging Establishment of L/C) 141
Model 2 回复信(A Letter in Reply) 142
Notes 143
Exercises 147
改证(Amendments to L/C) 155
Model 3 要求修改信用证(Requesting L/C Amendment) 156
Model 4 要求修改信用证(Requesting Amendment to L/C) 157
Model 5 允许修改信用证(Granting Amendment to L/C) 158
Model 6 指示银行改证(Instruction to the Bank for Amendment to L/C) 159
Notes 159
Exercises 164
展证(Extension of L/C) 168
Model 7 要求延展信用证(Requesting Extension of L/C) 170
Model 8 同意延展信用证(Granting Extension of L/C) 171
Notes 171
Reference Expressions 174
Exercises 177
第九章 装运与交货(On Shipments and Deliveries) 181
Model 1 装运通知(Shipping Advice) 183
Model 2 对装运要求的回复(In Reply to Shipping Instructions) 184
Model 3 关于所订货物的交货问题(On Delivery of Goods Ordered) 185
Model 4 关于货物短少给发货人的通知(Advice on Shortage to Consignor) 186
Model 5 发货人的回复(Reply from the Consignor) 187
Model 6 询问货运情况(Inquiring Shipping Service) 188
Notes 188
Reference Expressions 196
Exercises 199
第十章 保险(Insurance) 205
Model 1 询问保险情况(Inquiring Insurance Information) 208
Model 2 对询问的回复(Replying to the Inquiring) 209
Model 3 有关No.NP0303订单的保额(Insurance Amount of Order No.NP0303) 210
Notes 211
Model 4 承保(Underwriting) 217
Model 5 保险批单(Endorsement to Insurance Policy) 218
Model 6 理赔(Settlement of Claim) 218
Model 7 拒赔(Repudiation of Claim) 219
Model 8 追偿(Recovery of Loss) 220
Notes 221
Reference Expressions 224
Exercises 226
书写投诉信(Writing Letters of Complaint) 232
第十一章 投诉与调整(Complaint and Adjustment) 232
Model 1 对延误自行车交货的投诉(Complaint—Delay in Delivery of Bicycles) 234
Model 2 对质量、花色品种不符的投拆(Complaint of Dis crepancy on Quality and Colour) 235
回复投诉信(Answering Complaints) 236
Model 3 对延误自行车交货的投诉的答复(Reply to Complaint—Delay in Delivery of Bicycles) 241
Model 4 因产品质量低劣要求退换(Asking for a Replacement Due to Inferior Quality) 242
Model 5 同意退换并派代表检查(Acceptance to a Replacement and Sending Representatives to Inspect) 243
Model 6 送错货物(Wrong Goods Sent) 244
Model 7 对送错货物的回复(Reply—Wrong Goods Sent) 245
Notes 246
Reference Expressions 252
Exercises 255
第十二章 索赔与理赔(Claims and Settlement) 260
Model 1 因短重索赔(A Claim for Shortweight) 263
Model 2 理赔(Settlement of a Claim) 264
Model 3 关于受损医疗器械的索赔(A Claim on Damaged Medical Instruments) 265
Model 4 拒赔(Refusing the Claim) 266
Notes 267
Reference Expressions 273
Exercises 276
第十三章 外贸单证样本(Specimens of Documents in International Trade) 281
1.Sales Contract 售货合同 281
2.Sales Confirmation 售货确认书 286
3.Commercial Invoice 商业发票 289
4.Certificate of Origin 产地证明书 301
5.Packing List 装箱单 303
6.Weight Memo 重量单 305
7.Bill of Lading 提单 307
8.Insurance Policy(Certificate)保险单(凭证) 314
9.Draft(Bill of Exchange)汇票 318
10.Letter of Credit 信用证 322
11.Exclusive Sales Agreement 独家销售协议书 341
12.Sole Agency Agreement 独家代理协议书 344
13.Agreement on Compensation Trade 补偿贸易协议书 349
附录一 有关世界贸易组织及其多边贸易协议的缩略语 352
附录二 世界贸易组织成员和观察员名单 357