Project One Customer Development 1
Objectives 1
Leading In 1
Specimen Letters 2
Terms to Learn 4
Useful Sentences 5
Exercises 8
Project Two Inquiry 11
Objectives 11
Leading In 11
Specimen Letters 12
Terms to Learn 14
Useful Sentences 15
Exercises 18
Project Three Offer 20
Objectives 20
Leading In 20
Specimen Letters 21
Terms to Learn 23
Useful Sentences 23
Exercises 26
Project Four Counter-offer 28
Objectives 28
Leading In 28
Specimen Letters 29
Terms to Learn 31
Useful Sentences 32
Exercises 36
Project Five Order 38
Objectives 38
Leading In 38
Specimen Letters 42
Terms to Learn 45
Useful Sentences 45
Exercises 49
Project Six Payment 52
Objectives 52
Leading In 52
Specimen Letters 54
Terms to Learn 56
Useful Sentences 56
Exercises 61
Project Seven Packing 63
Objectives 63
Leading In 63
Specimen Letters 64
Terms to Learn 66
Useful Sentences 67
Exercises 70
Project Eight Insurance 72
Objectives 72
Leading In 72
Specimen Letters 73
Terms to Learn 74
Useful Sentences 74
Exercises 76
Project Nine Shipment 78
Objectives 78
Leading In 78
Specimen Letters 79
Terms to Learn 81
Useful Sentences 82
Exercises 85
Project Ten Complaint 88
Objectives 88
Leading In 88
Specimen Letters 90
Terms to Learn 92
Useful Sentences 92
Exercises 96
附录 函电写作核心词汇用法例解 99
Ⅰ．ESTABLISHMENT OF BUSINESS RELATIONS（建立业务关系） 99
Ⅱ．ENQUIRIES（询盘） 104
Ⅲ．OFFERS（报盘） 108
Ⅳ．COUNTER-OFFERS（还盘） 117
Ⅴ．ACCEPTANCE AND CONFIRMATION接受和确认 122
Ⅵ．EXECUTION OF CONTRACTS（履行合同） 127
Ⅶ．COMPLAINTS AND CLAIMS（投诉和索赔） 131
Ⅷ．MISCELLANEOUS（其他） 139
进出口业务函电课程学习参考网站 142
教材编写参考书目 150