Module 1 Accommodation 1
Unit 1 Checking in 1
Unit 2 Hotel Facilities 8
Unit 3 Changing Room 12
Unit 4 Checking out 18
Module 2 Ticket Affairs 24
Unit 5 At the Ticket Office 24
Unit 6 At the Entrance 30
Module 3 Tourist Service Center 36
Unit 7 Luggage Storage 36
Unit 8 Renting Tourism Items 41
Unit 9 Tourist Safety 46
Unit 10 Lost and Found 52
Module 4 Sightseeing 57
Unit 11 Inquiring 57
Unit 12 At the Scenic Spot 62
Unit 13 Taking Photos 66
Module 5 Traffic 71
Unit 14 Traffic Routes 71
Unit 15 Taking Traffic Tools 77
Unit 16 At the Railway Station 83
Module 6 Leisure and Entertainment 88
Unit 17 Museum and Zoo 88
Unit 18 Amusement Park and Aquarium 93
Unit 19 Beach and Hot Spring 97
Unit 20 Camping and Skiing 102
Module 7 Food and Beverage Service 107
Unit 21 Booking a Table 107
Unit 22 At a Chinese Restaurant 111
Unit 23 Paying the Bill 116
Module 8 Shopping 120
Unit 24 At the Department Store 120
Unit 25 At a Jewelry Shop 125
Unit 26 At the Arts and Crafts Shop 129
Module 9 Dealing with Problems 134
Unit 27 Handling Complaints 134
Unit 28 Losing the Way 139
Unit 29 Seeing a Doctor 143
Unit 30 Handling Traffic Problems 148
附录 153
附录A 景区常用双语标识 153
附录B 景区服务英语答案 160
参考文献 180