Part Ⅰ Business Correspondence 3
Chapter 1 Layout of Business Letters 3
1．Introduction 3
2．The Ways of Writing Business Letters 3
3．The Format of Business Letters 6
Chapter 2 Establishment of Business Relations 10
1．Introduction 10
2．Samples 11
3．Writing Techniques 12
4．Supplement 13
Practice 15
Chapter 3 Enquiry,Offer and Counter-offer 17
1．Introduction 17
2．Samples 18
3．Writing Techniques 21
4．Supplement 24
Practice 27
Chapter 4 Conclusion of Business 30
1．Introduction 30
2．Samples 30
3．Writing Techniques 32
4．Supplement 34
Practice 36
Chapter 5 Terms of Payment 38
1．Introduction 38
2．Samples 39
3．Writing Techniques 41
4．Supplement 43
Practice 44
Chapter 6 Shipment 48
1．Introduction 48
2．Samples 48
3．Writing Techniques 50
4．Supplement 51
Practice 52
Chapter 7 Insurance 54
1．Introduction 54
2．Samples 55
3．Writing Techniques 56
4．Supplement 58
Practice 59
Chapter 8 Complaints and Claims 61
1．Introduction 61
2．Samples 62
3．Writing Techniques 64
4．Supplement 65
Practice 68
Part Ⅱ Business Documents 73
Chapter 9 Commercial Invoice 73
1．Introduction 73
2．Samples 73
3．Composing Details 75
4．Supplement 78
Practice 78
Chapter 10 Bill of Exchange 82
1．Introduction 82
2．Samples 83
3．Composing Details 84
Practice 85
Chapter 11 Letter of Credit 88
1．Introduction 88
2．Samples 90
3．Composing Details 92
4．Supplement 95
Practice 96
Chapter 12 Bill of Lading 100
1．Introduction 100
2．Samples 100
3．Composing Details 102
Practice 103
Chapter 13 Insurance Policy 106
1．Introduction 106
2．Samples 106
3．Composing Details 108
Practice 110
Chapter 14 Packing List 114
1．Introduction 114
2．Samples 115
3．Composing Details 116
Practice 117
Chapter 15 Certificate of Origin 120
1．Introduction 120
2．Samples 121
3．Composing Details 122
Practice 126
Chapter 16 Other Bills and Documents 129
1．Inspection Certificate 129
2．Export License 132
3．Customs Declaration 135
Practice 136
Part Ⅲ Simulative Training 139
Chapter 17 Business Negotiation with Your Partner by E-mail 139
Chapter 18 Business Negotiation with the Real Exporter 140
Appendixes 141
Appendix Ⅰ 141
Appendix Ⅱ 142
Appendix Ⅲ 144
Appendix Ⅳ 159
Key to Practice 194
Bibliography 211