软件过程改进 英版PDF电子书下载

PART 1:PROCESS THINKING 1

1 PROCESS THINKING 3

1.1 What is process thinking? 3

1.2 What is a process? 5

1.3 Process focus 7

1.4 Process maturity 9

Summary 13

2 PROCESS DISCIP LINE 17

2.1 Process discipline 17

2.2 Benefits of process discipline 20

2.3 Process discipline and product quality 24

2.4 Process-focused organizations 27

Summary 33

3 EFFECTIVE PROCESS ENVIRONMENT 35

3.1 Process myths and realities 35

3.2 What is an effective process? 37

3.3 Mechanisms for making the process effective 40

3.4 Process culture 45

Summary 48

4 PROCESS MATURITY:THE SECOND WAVE OF THE SOFTWARE INDUSTRY 51

4.1 Waves and megatrends of the software industry 51

4.2 The software process maturity movement 53

4.3 Levels of software process institutionalization 56

4.4 Software process maturity standards and initiatives 58

Summary 62

PART 2:A FRAMEWORK FOR SOFTWARE PROCESS IMPROVEMENT 65

5 A FRAMEWORK FOR SOFTWARE PROCESS IMPROVEMENT 67

5.1 Software process improvement environment 67

5.2 Software process infrastructure 70

5.3 Software process improvement roadmap 74

5.4 Software process assessment 76

5.5 Software process improvement plan 78

Summary 80

6.1 Justification and definition 83

6 SOFTWARE PROCESS INFRASTRUCTURE 83

6.2 Organizational and management infrastructure 89

6.3 Process technical infrastructure 105

6.4 An example of a software process support infrastructure 118

6.5 Making the infrastructure effective 121

Summary 125

7 PROCESS IMPROVEMENT ROADMAPS 129

7.1 Learning from the quality gurus 129

7.2 Software process improvement models 134

7.3 Staged versus continuous architecture for SPI models 137

Summary 143

8 FUNDAMENTALS OF SOFTWARE PROCESS ASSESSMENT 145

8.1 Definitions of assessment 145

8.3 Assessment domains 154

8.4 Assessment generic phases 157

8.5 Mapping assessment approaches to the generic cycle 160

Summary 163

9.1 Creating a software process improvement action plan 165

9 SOFTWARE PROCESS IMPROVEMENT ACTION PLAN 165

9.2 Allocating resPonsibilities for implementing SPI actions 173

9.3 Guidance for Action Planning(GAP)-an example of an action planning method 177

Summary 179

PART 3:MAKING SOFTWARE PROCESS IMPROVEMENT HAPPEN 181

10 LAUNCHING SOFTWARE PROCESS IMPROVEMENT 183

10.1 Stages for making software Process improvement happen 183

10.2 Launching software process improvement 184

10.3 Adopting a software process improvement model 190

10.4 Humphrey's process change requirements 192

10.5 Ingredients for successful software process improvement 194

Summary 197

11 IMPLEMENTING AND INSTITUTIONALIZING SOFTWARE PROCESS IMPROVEMENT 199

11.1 Implementation and institutionalization phases 199

11.2 Principles for implementing and institutionalizing SPI 200

11.3 Implementing SPI actions and managing the change 202

11.4 Institutionalizing software process improvement 211

11.5 The SEI IDEAL model-an example of an SPI implementation model 215

Summary 219

12 MEASURING THE BENEFITS OF SOFTWARE PROCESS IMPROVEMENT 221

12.1 Measuring software process perfromance 221

12.2 Principles of software process measurement 223

12.3 Issues with software process measurement 226

12.4 An example of a software process measurement method 226

Summary 232

PART 4:CURRENT MODELS AND STANDARDS FOR SOFTWARE PROCESS IMPROVEMENT 233

13 THE CAPABILITY MATURITY MODEL(CMM) 235

13.1 Overview of the Capability Maturity Model 235

13.2 Maturity levels of the CMM 239

13.3 Internal structure of the CMM 247

13.4 Uses of the CMM 256

13.5 CMM Version 2.0 261

Summary 262

14.1 CMM-based appraisals 265

14 CMM-BASED SOFTWARE PROCESS ASSESSMENT 265

14.2 The SEI maturity questionnaire 266

14.3 The SEI-assisted assessment process 270

14.4 SEI software capability evaluation(SCE) 276

Summary 280

15 ISO/IEC 15504 DRAFT TECHNICAL REPORT FOR SOFTWARE PROCESS ASSESSMENT 283

15.1 Introduction 283

15.2 Architecture of the ISO/IEC 15504 technical report 285

15.3 ISO/IEC 15504 process categories 290

15.4 ISO/IEC 15504 capability levels 304

15.5 ISO/IEC 15504 capability measurements 308

15.6 Relationship of ISO/IEC 15504 to other international standards 309

Summary 311

16 ISO/IEC 15504 DRAFTGUIDE TO CONDUCTING ASSESSMENT 313

16.1 Overview 313

16.2 Assessment planning 315

16.3 Fact gathering 322

16.4 Fact analysis 324

16.5 Presenting the assessment output 329

16.6 ISO/IEC 15504 guidance on assessment instruments 331

16.7 Using ISO/IEC 15504 guidance for conducting assessments 335

Summary 337

17 BOOTSTRAP SOFTWARE PROCESS ASSESSMENT 339

17.1 Motivation and background 339

17.2 BOOTSTRAP process model 340

17.3 Capability scale and assessment instruments 343

17.4 The BOOTSTRAP assessment process 347

17.5 BOOTSTRAP and other initiatives 354

Summary 355

18 OTHER INITIATIVES 357

18.1 ISO 9000 quality standards 357

18.2 ISO/IEC 12207,'Software Life Cycle Processes' 364

18.3 DoD standard MIL-STD-498 365

18.4 Trillium 368

18.5 The V-Model 377

Summary 385

PART 5:BUSINESS BENEFITS OF SOFTWARE PROCESS IMPROVEMENT 387

19 THE EVIDENCE:BUSINESS BENEFITS OF SOFTWARE PROCESS IMPROVEMENT 389

19.1 Relating SPI benefits to the business 389

19.2 Evidence from Europe 390

19.3 Evidence from the USA 399

19.4 Lessons learned 406

Summary 407

20 EPILOGUE:FUTURE OF SOFTWARE PROCESS IMPROVEMENT 409

20.1 Process maturity:is it another buzzword? 409

20.2 Role of international standards 409

20.3 Process discipline is a prerequisite for software industrialization 410

20.4 What next? 410

GLOSSARY 411

REFERENCES 437

INDEX 443