管理学 全球竞争中的领导与合作 英文注释版 第10版PDF电子书下载

PART ONE 管理学基础 2

Chapter 1 管理和执行 2

1.1 Managing in the New Competitive Landscape 3

1.2 Managing for Competitive Advantage 7

1.3 The Functions of Management 12

1.4 Management Levels and Skills 16

1.5 You and Your Career 20

Key Terms 26

Summary Of Learning Objectives 26

Discussion Questions 27

Chapter 2 内外部环境 28

2.1 The Macroenvironment 30

2.2 The Competitive Environment 36

2.3 Environmental Analysis 45

2.4 Responding to the Environment 48

2.5 The Internal Environment of Organizations：Culture and Climate 53

Key Terms 59

Summary Of Learning Objectives 59

Discussion Questions 60

Chapter 3 管理决策的制定 62

3.1 Characteristics of Managerial Decisions 63

3.2 The Stages of Decision Making 66

3.3 The Best Decision 73

3.4 Barriers to Effective Decision Making 73

3.5 Decision Making in Groups 77

3.6 Managing Group Decision Making 78

3.7 Organizational Decision Making 82

Key Terms 86

Summary Of Learning Objectives 86

Discussion Questions 87

PART TWO 计划：传递战略价值 90

Chapter 4 计划与战略管理 90

4.1 An Overview of Planning Fundamentals 91

4.2 Levels of Planning 96

4.3 Strategic Planning 101

Key Terms 117

Summary Of Learning Objectives 118

Discussion Questions 119

Chapter 5 道德与企业责任 120

5.1 Ethics 123

5.2 Corporate Social Responsibility 134

5.3 The Natural Environment and Sustainability 139

Key Terms 143

Summary Of Learning Objectives 144

Discussion Questions 145

Chapter 6 管理国际化 146

6.1 Managing in a(Sometimes)Flat World 147

6.2 The Global Environment 154

6.3 Global Strategy 160

6.4 Entry Mode 168

6.5 Managing across Borders 171

Key Terms 180

Summary Of Learning Objectives 180

Discussion Questions 181

Chapter 7 创业型企业 182

7.1 Entrepreneurship 186

7.2 Corporate Entrepreneurship 205

Key Terms 208

Summary Of Learning Objectives 208

Discussion Questions 209

PART THREE 组织：建立动态组织 212

Chapter 8 组织结构 212

8.1 Fundamentals of Organizing 213

8.2 The Vertical Structure 215

8.3 The Horizontal Structure 222

8.4 Organizational Integration 233

8.5 Looking Ahead 237

Key terms 238

Summary Of Learning Objectives 238

Discussion Questions 239

Chapter 9 组织敏捷性 241

9.1 The Responsive Organization 242

9.2 Strategy and Organizational Agility 244

9.3 Organizational Size and Agility 248

9.4 Customers and the Responsive Organization 253

9.5 Technology and Organizational Agility 260

9.6 Final Thoughts on Organizational Agility 267

Key Terms 268

Summary Of Learning Objectives 269

Discussion Questions 269

Chapter 10 人力资源管理 271

10.1 Strategic Human Resources Management 272

10.2 Staffing the Organization 277

10.3 Developing the Workforce 288

10.4 Performance Appraisal 290

10.5 Designing Reward Systems 295

10.6 Labor Relations 301

Key Terms 305

Summary Of Learning Objectives 305

Discussion Questions 306

Chapter 11 人力管理多样化 308

11.1 Diversity：A Brief History 310

11.2 Diversity Today 311

11.3 Managing Diversity versus Affirmative Action 321

11.4 Multicultural Organizations 327

11.5 How Organizations Can Cultivate a Diverse Workforce 330

Key Terms 337

Summary Of Learning Objectives 337

Discussion Questions 338

PART FOUR 领导：激励员工 340

Chapter 12 领导 340

12.1 What Do We Want from Our Leaders? 341

12.2 Vision 342

12.3 Leading and Managing 344

12.4 Power and Leadership 346

12.5 Traditional Approaches to Understanding Leadership 348

12.6 Contemporary Perspectives on Leadership 359

12.7 Developing Your Leadership Skills 364

Key Terms 366

Summary Of Learning Objectives 367

Discussion Questions 368

Chapter 13 绩效激励 369

13.1 Motivating for Performance 370

13.2 Setting Goals 371

13.3 Reinforcing Performance 373

13.4 Performance-Related Beliefs 378

13.5 Understanding People's Needs 380

13.6 Designing Motivating Jobs 383

13.7 Achieving Fairness 388

13.8 Job Satisfaction 391

Key Terms 395

Summary Of Learning Objectives 395

Discussion Questions 396

Chapter 14 团队工作 397

14.1 The Contributions of Teams 398

14.2 The New Team Environment 399

14.3 How Groups Become Real Teams 401

14 4 Building Effective Teams 404

14.5 Managing Lateral Relationships 411

Key Terms 418

Summary Of Learning Objectives 418

Discussion Questions 419

Chapter 15 沟通 420

15.1 Interpersonal Communication 421

15.2 Improving Communication Skills 430

15.3 Organizational Communication 437

Key Terms 445

Summary Of Learning Objectives 445

Discussion Questions 446

PART FIVE 控制：学习与变革 448

Chapter 16 管理控制 448

16.1 Bureaucratic Control Systems 451

16.2 The Other Controls：Markets and Clans 472

Key Terms 478

Summary Of Learning Objectives 478

Discussion Questions 479

Chapter 17 管理技术与创新 480

17.1 Technology and Innovation 481

17.2 Technological Innovation in a Competitive Environment 485

17.3 Assessing Technology Needs 489

17.4 Key Factors to Consider in Technology Decisions 490

17.5 Sourcing and Acquiring New Technologies 497

17.6 Technology and Managerial Roles 500

17.7 Organizing for Innovation 501

Key Terms 506

Summary Of Learning Objectives 506

Discussion Questions 507

Chapter 18 创造和领导变革 509

18.1 Becoming World Class 510

18.2 Managing Change 514

18.3 Shaping the Future 525

Key Terms 533

Summary Of Learning Objectives 533

Discussion Questions 533