跨文化交际PDF电子书下载

Chapter One Communication and Culture 1

Ⅰ Basics of Communication 1

Communication:broad types and essential elements 1

Communication:definition and components 3

Communication:characteristics 5

Ⅱ Understanding Culture 7

Culture:too familiar to be noticed 7

Culture:definition 8

Culture:elements 12

Culture:characteristics 14

Ⅲ Communication and Culture 17

Communication:culture bound 17

Communication:high-context and low-context 17

Chapter Two Intercultural Communication 25

Ⅰ Intercultural Communication 25

Intercultural communication:definition and levels 25

Intercultural communication:importance and difficulties 26

Ⅱ Overview 29

Chapter Three The Hidden Core of Culture 32

Ⅰ Understanding the Core of Culture 32

Ⅱ Recognizing Key Elements in the Core of Culture 33

The Axial Age and the different cultural spirits 33

Worldviews 36

Holistic vs.dualistic worldviews 38

Values:definition 43

Values:types 44

Values:characteristics 44

Ⅲ Instruments Comparing Cultural Values 47

Kluchhohn's value orientations 47

Hofstede's value dimensions 52

Ⅳ Study of Specific Cultural Values 55

Chapter Four Verbal Communication 71

Ⅰ Understanding Language 71

Ⅱ Language and Culture 73

Language and thought 74

Culture and word meanings 76

Ⅲ Styles of Discourse 86

Ⅳ Discourse Patterns and Thought Patterns 92

Chapter Five Nonverbal Communication 100

Ⅰ Understanding Nonverbal Communication 100

Definition 100

Importance 100

Functions 102

Ⅱ Nonverbal Communication and Culture 103

Ⅲ Elements of Nonverbal Communication 105

Body language 106

Paralanguage 115

Environmental language 117

Chapter Six Interpersonal Relationships 127

Ⅰ Family Relationships 127

Family types 127

Family structures 129

Ⅱ Friends and Friendship 137

Chapter Seven Social Interaction Customs 148

Ⅰ Forms of Address 148

Ⅱ Greetings and Farewell 151

Ⅲ Compliments and Responses 154

Ⅳ Gratitude and Thanks 155

Ⅴ Invitation 157

Ⅵ Appointment and Visiting 158

Ⅶ Hospitality 161

Chapter Eight Improving Intercultural Competence 170

Ⅰ Intercultural Communication Competence 170

Ⅱ Potential Problems in Intercultural Communication 174

Cognitive barriers 174

Stereotyping 175

Ethnocentrism 177

Culture shock 179

Ⅲ Efforts We Should Make 181

Knowing ourselves 181

Appreciating similarities and respecting differences 183

Developing empathy 185

Keeping an open mind 186

Appendix Ⅰ Book List for Students 190

Appendix Ⅱ Relevant Websites 192

References 194