导游英语 第2版PDF电子书下载

Part Ⅰ Service Procedure Part 1

Unit One Meeting the guest 3

Section 1 Introduction 3

Section 2 Dialogue 4

Section 3 Practice Exercises 5

Unit Two On the way to the hotel 7

Section 1 Introduction 7

Section 2 Dialogue 7

Section 3 Practice Exercises 11

Unit Three Check in at the hotel 13

Section 1 Introduction 13

Section 2 Dialogue 14

Section 3 Practice Exercises 17

Unit Four Talking about the itinerary 19

Section 1 Introduction 19

Section 2 Dialogue 20

Section 3 Practice exercises 22

Unit Five Going out for meals 24

Section 1 Introduction 24

Section 2 Dialogue 25

Section 3 Practice exercises 29

Unit Six On the way to the scenery 31

Section 1 Introduction 31

Section 2 Dialogue 32

Section 3 Practice exercises 36

Unit Seven Check out at the hotel 38

Section 1 Introduction 38

Section 2 Dialogue 39

Section 3 Practice exercises 41

Unit Eight Seeing off1 43

Section 1 Introduction 43

Section 2 Dialogues 44

Section 3 Practice exercises 46

Part Ⅱ Handling Complaints and Emergency Part 47

Unit One Handling complaints 49

Case 1 49

Practice exercises 51

Unit Two Handling special dietary requirements 53

Case 2 53

Case 3 54

Practice exercises 56

Unit Three Handling the adjustment of the itinerary1(Ⅰ) 58

Case 4 58

Case 5 59

Practice exereises 61

Unit Four Handling the adjustment of the itinerary(Ⅱ) 63

Case 6 63

Practice exercises 64

Unit Five Incident of meeting the guests 66

Case 7 66

Case 8 67

Case 9 68

Practice exercises 69

Unit Six Missing luggage 71

Case 10 71

Case 11 72

Practice exercises 76

Unit Seven Missing tourists 77

Case 12 77

Case 13 78

Practice exercises 79

Unit Eight Missing travel certificate 81

Case 14 81

Case 15 82

Practice exercises 84

Part Ⅲ Chinese Society and Culture Part 87

Unit One Basic information of China 89

Basic information of China 89

Unit Two Main religion in China 91

Lesson one Buddhism,Confucianism and Daoism 91

Lesson two Islam and Christianity 94

Unit Three Traditional Chinese festivals 97

Lesson one The Spring Festival 97

Lesson two The Mid-autumn festival and the dragon boat festival 98

Unit Four Chinese cuisine 101

Lesson One The Art of Chinese cooking 101

Lesson Two Chinese snacks 103

Unit Five Chinese Arts 108

Lesson One Arts and crafts 108

Lesson Two Chinese calligraphy 112

Lesson Three Peking opera 114

Lesson Four Wushu and Qigong 116

Unit Six Tea and silk 120

Lesson One Tea culture 120

Lesson Two Chinese silk 123

Unit Seven Traditional Chinese medicine and acupuncture 125

Lesson one Traditional Chinese medicine 125

Lesson Two Acupuncture 127

Unit Eight Ancient Chinese architecture and garden 130

Lesson one Architecture in ancient China 130

Lesson Two Chinese garden 133

Part Ⅳ Practical Writing and Training Part 137

Unit One Tour of Chinese imperial palace 139

Lesson One How to describe Chinese imperial palace 139

Lesson Two A virtual tour to the mysterious palace complex 141

Unit Two Tour of temples 145

Lesson One How to describe Chinese buddhist temple 145

Lesson Two A virtual tour to the Chinese buddhist temple 147

Unit Three Tour of Chinese imperial mausoleum 151

Lesson One How to describe Chinese imperial mausoleum 151

Lesson Two A virtual tour to Chinese imperial mausoleum 153

Unit Four Tour of Chinese gardens 157

Lesson One How to describe Chinese garden 157

Lesson Two A virtual tour to Chinese garden 159

Unit Five Tour of Chinese ancient fortification 163

Lesson One How to describe Chinese ancient fortification 163

Lesson Two A virtual tour to Chinese ancient fortification 165

Unit Six Tour of mountains 169

Lesson One How to describe mountains 169

Lesson Two A virtual tour to mountains 171

Unit Seven City tour 174

Lesson One How to introduce a Chinese citv 174

Lesson Two A virtual tour to Chinese citv 175

Unit Eight Tour of lakes and rivers 180

Lesson One How to describe Chinese water-related scenic spots 180

Lesson Two A virtual tour to Chinese lakes and rivers 182

附录 185

参考文献 193