物流英语PDF电子书下载

PartⅠ General Review of logistics 3

Chapter 1 Introduction to logistics 3

Introduction 3

Definitions 3

Elements of logistics 5

Importance of logistics 6

Summary 7

Chapter 2 Intergraded logistics and the supply chain 9

Introduction 9

The total logistics concept 9

Planning for logistics 10

Integrated systems 13

Logistics and supply chain management 15

Completive advantage through logistics 16

Summary 18

Chapter 3 Customer service and logistics 20

Introduction 20

The components of customer service 21

Customer service policy 23

Levels of customer service 25

Measuring customer service 25

Summary 27

Chapter 4 Key issues and challenges for logistics 29

Introduction 29

The external environment 29

Supply 31

Distribution 32

Retailing 32

The consumer 33

Summary 35

Part Ⅱ Planning for logistics 39

Chapter 5 Planning framework for logistics 39

Introduction 39

Strategic planning overview 39

Logistics design strategy 42

Product characteristics 44

The product life cycle 45

Packaging 47

Unit loads 48

Summary 48

Chapter 6 Logistics processes 50

Introduction 50

The importance of logistics processes 51

Key logistics processes 53

Approach 55

Tools and techniques 57

Summary 59

Chapter 7 Planning physical distribution 62

Introduction 62

The role of depots and warehouses 63

Cost relationships 65

A planned approach or methodology 69

Matching logistics strategy to business strategy 71

Qualitative assessment 71

Depot site considerations 72

Summary 74

Relationships with other corporate functions 77

Introduction 77

Chapter 8 Logistics management and organization 77

Logistics organizational structures 79

Organizational integration 81

Payment schemes 84

Summary 86

Chapter 9 Distribution:tactical and operational techniques 89

Introduction 89

The selection of temporary staff and assets 89

Vehicle utilization 91

Vehicle capacity 92

Fleet utilization 93

Example 93

Zero-based budgets 94

Vehicle monitoring 94

Summary 95

Chapter 10 Manufacturing and materials management 97

Introduction 97

Manufacturing resource planning(MRPⅡ) 100

Material requirements planning(MRP) 101

The MRP system 102

Flexible fulfillment(postponement) 105

The effects of distribution activities 106

Summary 106

Part Ⅲ Procurement and inventory strategies 111

Chapter 11 Basic inventory planning and management 111

Introduction 111

The need to hold stocks 111

Types of stock-holding 113

The implications for other logistics functions 114

Inventory costs 116

Inventory replenishment systems 117

Reorder quantities 119

Demand forecasting 121

Summary 122

Chapter 12 Inventory and the supply chain 124

Introduce 124

Problems with traditional approaches to inventory planning 125

Different inventory requirements 126

The lead-time gap 128

Inventory and time 128

Analyzing time and inventory 131

Inventory planning for manufacturing 133

Inventory planning for retailing 134

Summary 136

Chapter 13 Procurement 139

Introduction 139

Setting the procurement objectives 140

Managing the suppliers 144

Summary 146

Part Ⅳ Warehousing and storage 151

Chapter 14 Principles of warehousing 151

Introduction 151

Strategic issues affecting warehousing 152

The role of warehouses 154

Types of warehouse or distribution centre 155

Warehouse operations 157

Objective and principles of good warehouse design and management 159

Packaging and unit loads 162

Environmental issues 162

Summary 163

Chapter 15 Storage systems and equipment 165

Introduction 165

Stock location 167

Palletized storage 168

Small item storage systems 172

Tote bins 172

Other types of storage 173

Summary 174

Chapter 16 Handling system 176

Introduction 176

Powered industrial trucks and attachments 177

Cranes 177

Summary 178

Conveyors for unit load handling 178

Chapter 17 Order picking and replenishment 180

Introduction 180

Principles of order picking 181

Order picking regimes 182

Method of order picking 184

Information in order picking 186

Replenishment factors 187

Summary 188

Chapter 18 Advanced systems 189

Introduction 189

AS/RS systems for unit loads 190

Order picking systems 193

Automated guided vehicles(AGVs) 194

Sortation systems 194

Factors influencing the choice of technology 195

Summary 197

Chapter 19 Warehouse design 199

Introduction 199

Design procedure 200

External layout 206

Summary 207

Chapter 20 Warehouse management and information 209

Introduction 209

Performance monitoring 209

Information technology 211

Warehouse management computer package characteristics 212

Data capture and transmission 213

Summary 215

Radio data communication 215

Part Ⅴ Transport strategy 219

Chapter 21 Transport fundamentals 219

Introduction 219

Importance of an effective transportation system 219

Agencies and small shipment services 229

Company-controlled transportation 230

International transportation 230

Transport cost characteristics 232

Summary 237

Chapter 22 Transport decision 239

Introduction 239

Transport service choice 239

Vehicle routing 241

Vehicle routing and scheduling 243

Freight consolidation 247

Summary 247

Part Ⅵ Order processing and information systems 253

Chapter 23 Order processing 253

Introduction 253

Defining order processing 253

Order-processing examples 257

Other factors affecting order-processing time 258

The logistics information system 260

Summary 263

Introduction 266

Chapter 24 The monitoring and control of logistics 266

Why monitor? 267

Monitoring and control:A general approach 269

What to measure against? 270

An operational planning and control system 272

Influencing factors 274

Detailed and key measures 274

Summary 277

Part 25 Benehmarking 279

Introduction 279

How to conduct a benchmarking exercise? 281

Setting benchmarking priorities 285

Summary 287

Introduction 291

Approach 291

Chapter 26 Outsourcing:the selection process 291

Part Ⅶ Associated factors 291

Summary 297

Chapter 27 Security and safety in distribution 298

Introduction 298

Vehicle security 299

The depot 301

Personnel 303

Safe practices 305

Summary 306

Chapter 28 Logistics and environment 308

Introduction 308

The European Union and environmental legislation 309

Logistics and environmental best practice 311

Summary 317

Chapter 29 New concepts in logistics 319

Introduction 319

Trading using the Internet 320

Home shopping 322

Lean thinking 324

The agile supply chain 325

Fourth-party logistics 326

Alternative fuels 327

Summary 330

Chapter 30 Logistics legislation 331

Drivers hours and tachographs 331

Tachographs 335

Goods vehicle operation licensing 338

Drivers licences 339

References 343